At STURE & FOLKE we always do our best to make your shopping experience as simple and hassle free as we can, and we will try to help wherever possible. Please take a few minutes to read these terms and conditions before you order any goods from the Webshop. These terms and conditions govern the use of this Site and the purchases of any goods from it. Should you have any questions or wish to clarify the meaning of any of these terms and conditions, please contact us at hello@stureandfolke.com before you order.


ACKNOWLEDGMENT AND ACCEPTANCE OF TERMS
STURE & FOLKE is owned and operated by STENMARCK GROUP AB (Reg. in Sweden No: 559047-0273, VAT Reg. No: SE559047027301).
By accessing, browsing or using this Web Site, you agree to the terms, conditions and disclaimers as amended from time to time ("Terms and Conditions") and acknowledge that you have read and understood these Terms and Conditions. By purchasing any goods from this Web Site you expressly agree to be bound by these Terms and Conditions. STURE & FOLKE reserves the right to amend the Terms and Conditions at any time. Any amendment will be effective immediately. Your continued use of this Web Site after any amendment constitutes an agreement by you to comply with and be bound by the amended Terms and Conditions.

REFUNDS  

We will refund or replace any goods that may have arrived at the destination in unusable or faulty condition or indeed different from those ordered. You must notify or return the items to us within 14 days of receipt. Should you decide to request a refund, please notify us immediately by emailing hello@stureandfolke.com. After 14 working days the sale is considered closed and we will not make a refund.

RETURN OF GOODS
Goods may be returned at the expense of the customer if they are ordered in error providing they have not been used and are packaged in original state. Goods which are embroidered, used goods or cut piece goods are non returnable. Following delivery, you have 48 hours or two working days to raise any queries or inform us of any missing or damaged items. After this period we will not be able to deal with any claims for missing or damaged items. We operate on a fair and flexible basis and will always look into any query in order to help our customers.

CUSTOMER INFORMATION
All information provided by you when you place an order with us is referred to in these Terms and Conditions as "Customer Information". When you provide any Customer Information you are representing and warranting that all of the information provided is true and correct and you agree to indemnify STURE & FOLKE for any losses, costs, expenses or damages that STURE & FOLKE may suffer if any of this information is not correct.
If any User Information provided by you is incomplete or inaccurate or you attempt to transmit any material of any kind to this Web Site which contains a virus, malicious computer code or another harmful component or you otherwise attempt to alter any of the content of this Web Site, or you are otherwise in breach of these Terms and Conditions, STURE & FOLKE retains the right to terminate your rights to purchase goods from this Web Site and to prosecute you to the fullest extent of the law. You acknowledge and consent to the disclosure by STURE & FOLKE to any law enforcement agency in any jurisdiction that is investigating any breach or suspected breach of any law in any jurisdiction of your identity or other information provided by you to this Web Site, upon being requested to do so by that law enforcement agency.

GENERAL ISSUES
The goods offered for sale by STURE & FOLKE are only available to individuals who can make legally binding contracts. The goods are not available to persons under the age of 18 years old and any other persons who are legally prohibited from entering into binding contacts.
Any party engaging in illegal activities involving the use of this Web Site will be subject to civil and criminal prosecution. STURE & FOLKE cannot guarantee that it will notice or be able to prevent any illegal or inappropriate use of this Web Site, nor can STURE & FOLKE guarantee that it will give notice of any illegal or inappropriate use of this Web Site.

ORDERING GOODS
Any order placed by you on this Web Site is an offer to purchase goods for the price, with or without delivery and special charges, advertised at the time you place the order. STURE & FOLKE reserves the right to accept or reject your offer for any reason, including without limitation, the unavailability of any goods, an error in the price of the goods description posted on this Web Site, or an error in your order. There may be reasons why STURE & FOLKE cannot fulfill your order. Therefore, your contract with STURE & F OLKE only comes into existence when STURE & FOLKE advises you by email that it has accepted your order and receipt of your payment has been confirmed. Once you place your order and full payment is made, you agree that you are not entitled to withdraw or modify your commitment made for the purchase of any goods from this Web Site for any reason, including without limitation, due to any delay in delivery.

DELIVERY

Most orders are delivered in 2-3 weeks. We will send you an email on the day of dispatch, your goods will be sent by post or on a courier service (excludes weekends and Bank holidays) and should arrive between 9am and 5pm on a working day. Please ensure that you are available to take the delivery and sign for the goods. Following delivery, you have 48 hours or two working days to raise any queries or inform us of any missing or damaged items. After this period we will not be able to deal with any claims for missing or damaged items.

PRICING

Prices of all STURE & FOLKE goods, delivery and other charges displayed on this Web Site are in Euros and are current at the time of issue, but may change at any time and are subject to availability. The availability of goods may change from time to time.

You are responsible for any taxes, duties or other liabilities imposed by any government or agency, including without limitation, any customs duty, goods and services taxes or any value added tax imposed on any goods acquired or ordered by you from this Web Site. The amount, if applicable to you, of the Value Added Tax (VAT) to be imposed on any particular item is clearly displayed with the price of the goods on the Web Site. Please note that only one offer or discount code can be used per transaction.


Kindest regards

STURE & FOLKE

Mårtensgatan 24

S-25269 Råå

Sweden

Tel: +46 73 105 09 92

Email: hello@stureandfolke.com